Welcome to Atanish IT Solutions
Quickly start your project now and set the stage for success
Who We Are
Unleashing Potential with Creative Strategy
Atanish IT Solutions Private Limited is a forward-thinking technology and business process outsourcing company dedicated to delivering innovative solutions that empower businesses to succeed. Founded with the vision of bridging the gap between technology
and customer service excellence, we specialize in providing tailored services that meet the dynamic needs of our clients.
Our team comprises passionate professionals who bring a wealth of experience
in voice BPO operations, IT services, and customer relationship management. We pride ourselves on our ability to understand client needs, design customized strategies, and deliver results that exceed expectations. With a focus
on continuous improvement and innovation, Atanish IT Solutions stands out for its commitment to quality, transparency, and integrity. Whether it’s resolving customer inquiries, enhancing customer experiences, or driving operational
efficiency, we are here to help businesses grow and thrive in a competitive marketplace
Features
Transform Your Business with Our Premium IT and BPO Services
Services
Additional IT and BPO Services
IT Helpdesk and Technical Support
- Provide 24/7 technical assistance to clients, resolving hardware, software, and network-related issues.
- Ideal for businesses seeking reliable IT infrastructure maintenance.
Data Entry and Management Services
- Accurate data entry, cleansing, and management for businesses.
- Includes tasks like updating CRM systems, digitizing paper records, and maintaining databases.
Payroll Processing
- Streamline payroll calculations, tax compliance, and employee benefit management.
- Ensure timely and error-free salary disbursements for clients.
Customer Relationship Management (CRM) Services
- Manage customer interactions via phone, email, and chat.
- Offer post-sale support, upselling, and cross-selling to improve customer loyalty.
Back-Office Support
- Handle essential administrative tasks like invoice processing, order fulfillment, and account reconciliation.
- Allow clients to focus on core business functions.
Lead Generation and Telemarketing
- Help clients generate qualified leads through outbound calls and campaigns.
- Provide market insights and prospect engagement strategies to boost sales.
Frequently Asked Questions
What is BPO (Business Process Outsourcing)?
BPO is an abbreviation for Business Process Outsourcing. The basic meaning of BPO is that it outsources business processes to companies. BPO provides services like accounting, payroll, customer service, other human resource management processes, billing, etc. BPOs handle the processes assigned to them by the companies efficiently and provide desired results to the organization by scaling their processes effectively. They are basically third-party providers that are proficient in accomplishing the processes skillfully and in a cost-effective manner.
What are some examples of BPO services?
BPO services can be used for data entry, IT and software development, accounting, finance, payroll, etc.
Which is better, BPO or call center?
Both are different and cannot be compared. It totally depends on the requirement of the company. If a company wants to avail services with regard to the processes, then BPO is a viable option. If the requirement is related to offering better customer services, then call center phone system must be preferred.
Is BPO the same as a call center?
No, both are totally different from each other. Call centers offer services related to customers, like solving queries, registering complaints, improving customer experience, engagement, increasing sales, etc. In the past, there were BPO call centres that used to provide calling services but now there are hardly any. However, BPO offers services related to processes that businesses follow to enhance productivity and achieve the desired goals and objectives.
Contact
Let’s Build Success Together – Contact Us!
Address
7th Floor, Block A, Sai Corporate Park, Rukunpura, Patna - 800014